Superior Customer Solutions
We are very careful when designing, executing and supporting your program. We make sure that quality, communication and understanding is part of every step.
Step by Step.....

Design an intuitive, comprehensive, custom program for your unique company needs

Hand-select mystery shoppers based on experience, demographics, location, etc. for each assignment 

Supply face-to-face, online and quiz-based training for each shopper prior to assignment execution

Follow-up with each assignment/mystery shopper as the assignment progresses

The mystery shopper submits a thorough report based on their assignment requirements and experience

Run a thorough quality control and evaluation check on each report/data set through online applications

Supply finalized individual assignment reports to you

Offer summarized analysis based on individual site, regions and/or the entire program monthly, quarterly and/or annually

Offer guidance and knowledge to utilize program data to make positive change

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