Superior Customer Solutions was designed for the specific needs of our customers. Not all mystery shopping programs are created equal and we believe that customization gives our customer's the best control.
The creator of Superior Customer Solutions is Katy Gravatt. Katy has worked in the customer service field for the last 18 years. In the last 11 years her expertise has been focused in the mystery shopping industry working as Lead Operations for one of the nation's leading international mystery shopping companies.
Through her hands-on experience designing programs, working with clientele in all fields and managing Quality Control, Call Center, Administrative and Scheduling Service departments, Katy has the knowledge-base and expertise necessary to execute any program successfully.
Superior Customer Solutions is dedicated to providing the best quality, partnership and data available for your needs!